葡萄樹住宿 - 肯辛頓中央 (Central Kensington Apartments)

The position of this apartment was great. Very close to town and the stadium. That’s where it ended unfortunately. While the apartment could be brought up to standard without much cost it definitely needs to have maintenance done and a good clean. The carpet was stained, the coffee and dining table tops were all bubbled and the quilt they had in the cupboard to put on the bed was filthy. The fan in the bedroom couldn’t be turned on as it only worked in one speed and was extremely noisy. I contacted Trip who did their best to contact the property and was told the property itself would be in contact to remedy the situation. I was sent an email the next day from the property telling me I should have contacted them directly ( they were closed) to which I replied with photos and didn’t hear another work from them. This was not a budget booking and although I’m not precious when it comes to where I stay I do expect it to be clean. Very disappointing.

These apartments are very big and spacious but are very tired, maintenance looks none existent and it needed a clean up, clothes dryer not working, washing machine full of previous guest clothes and towels, air conditioner not cooling the rooms. Very close to the Cowboys stadium however that’s all it has going for it.